Managing Marginal
Performers more
In any work place, identifying and eliminating the marginal performer is essential for an effective and productive organizational team. Marginal performers not only negatively impact their own productivity, but often undermine the structure and morale of an entire work area. This training will provide you with the diagnostic tools to help you identify and correct this negative modeling if it exists. The psychological meaning of work--how, why, and where sub-performance begins-- will be explained.
Objectives:
- Learn how to spot the sub-performers and learn the tactics available to you for dealing with them, from prevention to counseling.
- Understand the psychological meaning of work and how, why, and where sub-performance begins.
- Understand the dynamics of sub-performance and its organizational impact.
- Acquire and use the diagnostic tools necessary to identify and correct negative modeling that exists within your organization.
- Analyze employee performance while understanding both the management and employee expectations.
- Use the coaching checklist to maintain involvement, enthusiasm, and motivation.
- Improve communication skills by learning the art of active listening and positive confrontation.
- Practice strategies for employee work improvement discussion, goal setting, peer support, and rewards.
- Learn to use the last resort for serious offenses that require discipline.
- Translate what you learn into action.
For more information regarding our on-site training programs e-mail at info@aeschwartz.com.
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