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Delegating tasks and responsibility is a critical managerial skill. In any organization, no single manager or supervisor can, or should expect to, personally accomplish every important task. Some tasks must be delegated -- assigned to others who can complete the job. Effective delegation requires the ability to understand organizational goals and how to best utilize each individual's skills and talents to achieve these goals. Once mastered, effective delegation can both improve the results you achieve through others and dramatically increase your own effectiveness.


  • Understand the benefits of delegation for both yourself and your organization.
  • Explain the basic methods involved in successful delegation.
  • Learn what to delegate to whom and why.
  • Examine obstacles to effective delegation in your staff and yourself.
  • Recognize and avoid the "I can do it better myself" and "multi-hat" syndrome.
  • Complete self-assessments to determine your delegation style.
  • Use two-way communication to improve understanding.
  • Create a delegation plan and practice implementing it through individual and group discussions, as well as role-playing.
  • Learn the key steps and methods for control during delegation.
  • Practice, role-play, problem-solve, and discuss.
  • Translate what you learn into action.

For more information regarding our on-site training programs e-mail at info@aeschwartz.com.

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What Participants Are Saying...

"Mr. Schwartz had an excellent knowledge of the topic. As a result, I am able to delegate and communicate much more effectively."

Ronald Klinesmith, Shift Supervisor
Lincoln Sheriff's Department

"I learned more than how to become an effective manager; I learned to become an effective leader. "

Gretchen Clark, ManagementnSpecialist
Metro Forms Systems

"The subject on delegating was particularly helpful, a strong subject. Reversing roles, two way communications, and the delegation of authority (not responsibility) were valuable learning tools."

Cathleen Dolliver, Supervisor
Stratus Computer