Performance Evaluation:
No Surprises more
Performance evaluation can be one of the most important managerial tools. It should not be a disregarded form or a dreaded periodic interview, but a continuous process that involves work planning, professional coaching, and goal-setting. Fully utilizing the managerial and development potential inherent in a system of performance appraisal and reward will result in a positive and productive environment for every member of the working team.
Objectives:
- Explore ways to fully utilize the benefits of performance appraisals.
- Learn how to create uniform performance standards that are compatible with your organization's job descriptions.
- Practice techniques for making appraisal interviews positive and well-focused.
- Learn how to collect, interpret and use performance data.
- Integrate performance appraisals into your regularsupervisory routine.
- Study ways to use appraisals to motivate and direct employees to their full potential.
- Understand the methods for warning and terminating persistent marginal performers.
- Develop the skills to use ongoing feedback to reach performance goals.
- Discuss ways to give negative but constructive evaluations without demoralizing employees.
- Practice, role-play, problem-solve and discuss.
- Translate what you learn into action.
For more information regarding our on-site training programs e-mail at info@aeschwartz.com.
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What Participants Are Saying...
"I really enjoyed myself and learned a lot about managing from both sides of the table. Superb, excellent trainer/speaker. Thank you."
"This training has made me step back and look at not only my presentation over the phone, but how the customer will receive me. It has taught me to listen, ask question and handle the upset caller. "
"Very Informative. Andrew, I am VERY impressed and recommend others attend any of your programs."