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Performance evaluation can be one of the most important managerial tools. It should not be a disregarded form or a dreaded periodic interview, but a continuous process that involves work planning, professional coaching, and goal-setting. Fully utilizing the managerial and development potential inherent in a system of performance appraisal and reward will result in a positive and productive environment for every member of the working team.
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What Participants Are Saying...
"I really enjoyed myself and learned a lot about managing from both sides of the table. Superb, excellent trainer/speaker. Thank you."
"This training has made me step back and look at not only my presentation over the phone, but how the customer will receive me. It has taught me to listen, ask question and handle the upset caller. "
"Very Informative. Andrew, I am VERY impressed and recommend others attend any of your programs."
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