I really enjoyed myself and learned a
lot about managing from both sides of the table. Superb, excellent
trainer/speaker. Thank you.
Tom Pike, Warehouse Manager
NECS
This training has made me step back and
look at not only my presentation over the phone, but how the
customer will receive me. It has taught me to listen, ask question
and handle the upset caller.
Francine Siffington, P/R administrator
TravCorp, Inc.
Very Informative. Andrew, I am VERY impressed
and recommend others attend any of your programs.
Amy Schuler, Order Processing Team Leader
Rue de France |